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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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reviewiconCar & Truck Care, near Tarzana, CA

Great service here. They will make the whole process on whatever you are getting done as fast as possible, but of course, with great care. They know what they are doing. My car needed a lot of work done and they did it faster than I thought. My car is running great. Alen is really helpful, talented, and honest, so everybody benefits.


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