CUSTOMER SERVICE

CUSTOMER SERVICE


At Cranks Auto Repair, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Cranks Auto Repair. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Cranks Auto Repair, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Cranks Auto Repair focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Cranks Auto Repair, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2016, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 818-697-5075 or email us.


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Reviews

Quote reviewiconCar & Truck Care, near Tarzana, CA

Great service here. They will make the whole process on whatever you are getting done as fast as possible, but of course, with great care. They know what they are doing. My car needed a lot of work done and they did it faster than I thought. My car is running great. Alen is really helpful, talented, and honest, so everybody benefits.

Quote reviewiconCar & Truck Care, near Tarzana, CA

I came in here because of the reviews. I found out they're true to life - Alen gives you a fair estimate and sticks to his number. He'll even give you a less costly option when it's available. I'll be back that's for sure!

Quote reviewiconCar & Truck Care, near Tarzana, CA

I'm happy with my experience here. I took my 98 camry in, which was leaking transmission fluid as well as an oil leak. They repaired both for a reasonable price and had my car ready by the time they said it would be. They offered to have me bring it back in in two weeks to confirm that everything is good

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